New To Quality or Need a Refresher? Let ASQ's Quality Resources Help. Our Topic for This Week is Quality Function Deployment (QFD).

Also called: matrix product planning, decision matrices, customer-driven engineering
Every organization has customers. Some have only internal customers, some have only external customers, and some have both. When you are working to determine what you need to accomplish to satisfy or even delight your customers, quality function deployment is an essential tool.

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News Quality Management Division 02/26/2023 5:43pm CST


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