New To Quality? Let ASQ's Quality Resources Help. Our Topic For This Week Is Customer Experience (CX).

Published
Customer experience (CX) is defined as the short- and long-term interactions and relationship between a company and its customers. The customer experience journey can include how a customer interacts with a company’s employees, facilities, and marketing, in both the real and digital worlds.

Learn more at: https://asq.org/quality-resources/customer-experience
News Quality Management Division 11/28/2021 5:16pm CST

Comments

No Data Available

Share: