• Creating a culture of excellence
• Implementing an excellence model
• Assessing an organization
• Engaging and involving employees
• Using informal benchmarking
• Appreciating the results of the ‘First Global Assessment
• Working as a Management Consultant

• Cost of Quality 4.0 Using Software, Systems, and Data Quality Models
• Harmonious Changes: Engaging Stakeholders with Pockets, Zones and Modes
• Managing Cost of Quality for Quality 4.0 Using software, Systems and data Quality Models

• Quality Customer Service
• Auditing

• Auditing
• Risk Management
• Automotive

• Operational Excellence

• Operational Excellence
• Business Excellence
• Knowledge Management

• Supplier Quality

• Quality Management,
• Environmental Management
• Continuous Improvement

• Agile Framework

• Systems Approach
• Leadership
• Teamwork
• Management
• Engineering

• Organizational Design
• Lean Six Sigma systems
• Modular Kaizen
• Process Improvement and Change

• Agile Framework

• Leadership
• Strategy
• Interdependence of Functional Areas
• Risk Management
• Knowledge management
• Communications and technology
• Quality Systems
• Quality Models and Theories
• Quality Management Tools
• Customer Focused Organization
• Supply Chain Management
• Training & Development

• How to Measure the Quality of Emails to Customers and Colleagues
• How to Improve Your Written Products by Improving Your Writing Process
• How to Write LinkedIn Posts That Make You, Your Organization, and Your Company Look Good
• Why Subject Matter Experts Must Know How to Write in Plain Language

• Simplifying QMS
• Risks in management review
• Identifying competency
• Leadership in QMS standards
• ISO systems in non-traditional environments (i.e. doctor's offices, mental health clinics, amusement parks, and churches).

• Strategic planning
• Strategic planning / Hoshin Kanri
• Quality tools
• Measurement System Analysis (MSA)
• Attribute Agreement Analysis (AAA)
• The Core Tools: APQP, FMEA (new), PPAP, MSA, SPC (with control plans).
• Process Capability (Cpk/Cp/Ppk/Pp)
• Paynter charts and predictive warranty analysis
• Silent Brainstorming
• CMQ/OE trainer

Jd.Marhevko@Frontier.com

Phone: +1(419) 704-5603

• Quality Management Systems,
• Leadership,
• Strategy,
• Quality Tools
• Industry 4.0/Quality 4.0.
• GD&T,
• blueprint reading,
• inspection tools
• calibration.

• Continuous Improvement Techniques
• Quality Management System (QMS) development,
• ISO 9000,
• Malcolm Baldrige Award Criteria,
• Benchmarking
• Auditing
• Statistical sampling
• Statistical Process Control (SPC)
• Design of Experiments (DOE)
• Six Sigma
• Lean Manufacturing
• Service Management
• Systems Thinking

• Supply chain management
• Operations management
• Quality engineering
• Optimization

• The impact of DEI on the employee experience
• Driving a We Culture in hybrid workplaces
• What is 5S and how to implement it successfully
• How to Attract, Retain, and Engage the new generations (Millennials and Gen Z)
• How to Build a Culture of Innovation
• Making self-organizing teams work
• The power of psychological safety to transform a culture
• 12 steps to a cultural change that sticks
• Time-management essentials
• Agile women: Tactics to overcome obstacles in career development
• Agile women: Tactics to overcome obstacles in career development

• Lean Six Sigma
• Managing Change