Webinar Series - Driving Process Management Culture Through 3 Vital Questions

with Ann-Marie Flinn
(3 part Webinar Series)

Ann-Marie Flinn is the President and Founder of the Champion Foundational Change Agency, which is the gold standard in workplace excellence. A Professional consultant, personal and professional development expert in organizational and human performance, Ann-Marie demonstrates a spark for story-telling and a knack for normalizing fear and adversity.

Champion Foundational Change Agency has served thousands of individuals, non-profits and cutting-edge businesses throughout North America, tailoring impactful workshops, professional development and customized strategies to create a fulfilling relationship with self and profitable and productive value within the workplace. Ann-Marie’s dream of expanding the potential of workplace well-being finally came to a reality when in 2018, she requested and accepted an early retirement from a 29-year career with a fortune 100 company. She knew that, in order to live her life purpose, she needed to step outside of her comfort zone of a long and successful career, and take the leap into the unknown of her own business.

Her faith in her life purpose provided the backbone and assurance that she would be a success. Her many credentials include: Certified Workplace Wellness Ambassador; Certified 3VQ Facilitator, Professional Leadership Development and Co-Active Coach; Certified Nutritional Coach; Certified Corporate Athlete Facilitator; Bachelor of Commerce graduate from Dalhousie University; Vice President of a non-profit organization. A top-ranked international athlete, Atlantic Canada’s first female military scuba diver, a mom and a business owner, Ann-Marie embodies a passion for making a difference in the lives of people from all walks of life to embrace and empower physical, mental, emotional and intentional well-being.

The mark of a successful organization is not whether it has problems, it’s whether it has the same problems as it did last year. When a crisis hits, we are forced to confront the truth about how our systems work (or doesn’t work). The places where things could be done better or more efficiently become glaringly obvious. When people and organizations shift their focus from problems to outcomes, something amazing happens within the culture of the workplace - and in people's lives. Leaders and teams co-create, engage, and collaborate. Change becomes the fuel that empowers innovation and a high performing business.
Q1: Where are you putting your focus? Shifting problems to outcomes.
Recorded June 2, 2021
Q2: How are you relating? Shifting drama to empowerment.

Recorded June 16, 2021
Q3: What actions are you taking? Shifting from reacting to creating.

Recorded July 21, 2021

Related Quality Management Forum Article
Innovation (or Should I Say Resilience) In Trying Times

By Ann-Marie Flinn

The global response to COVID-19 has changed how we work, interact, and learn. Many industries and organizations are undergoing unprecedented change in an era where volatility, uncertainty, complexity, and ambiguity (VUCA) reign. Organizations and their leaders are challenged with riding the wave of this new reality. It is times like this where creative mindsets are more important than ever.

While it may feel like it, this is not the first time businesses have been forced to undergo significant change. Some of the most successful businesses actually thrived during depressions, recessions, and Wall Street meltdowns because of a creative mindset.

Think of GE, Disney, P&G, and Microsoft, just to name a few. These companies focused on outcomes vs. problems. They took a panoramic view of the situation to see opportunities versus taking a fear-based, problem-oriented outlook on the rapid changes of industries and society as a whole. They knew that consumers would still be in need of “things” and continued to act as though the public had money to spend. These companies didn’t wait for public demand for their products to rise. Instead, they created and innovated even during the most challenging of times.

Download Full Article to continue reading (free pdf)

News Quality Management Division 06/24/2021 10:01am CDT


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