Research: 74 Countries And Regions Promote Business Excellence
By Saad Ghafoor and Dr. Robin Mann
Centre for Organisational Excellence Research, September 2020.
Figure 1: The current EFQM Excellence Model
Figure 2: The current Baldrige Excellence Framework
The Centre for Organisational Excellence Research (COER) recently updated its research on the number of active Business Excellence (BE) awards in the world. The previous research found that at least 55 countries had a national BE award. The new research revealed that 57 countries and 4 regions have active BE awards as of January 2021. In addition to these, 17 countries are running initiatives to encourage organisations on a BE journey. Therefore, in total 74 countries are promoting BE. Eligibility of an award to be considered as an active BE award
- Business Excellence awards were considered as “active” if:
- they were based on a holistic BE framework and use similar assessment methods to internationally recognised frameworks such as the EFQM Excellence Model and the Baldrige Excellence Framework;
- the award was run/held in 2018 or 2019 or planned for 2020 or 2021.
- What has changed since our previous research?
- It was found that 6 of the countries that were found to have active BE awards in the previous (May 2018) research (based on the criteria that their award was held between 2016 and 2018 or was planned for 2018 or 2019), were found to not have active BE awards in the new research (based on the new criteria). These countries (Cuba, Nepal, Netherlands, Slovenia, Ukraine, and Wales), however, were found to have active BE initiatives and hence were moved to the list of countries with BE initiatives.
- On the other hand, 8 countries (Bangladesh, Brunei, Colombia, Denmark, Ecuador, Egypt, Pakistan, and Russia) that were found to not have active BE awards in the previous research were found to have active BE awards in the new research.
- A total of 74 countries (and/or regions) have a BE award or initiative, this number was 73 in the previous research.
The tables below show the countries/ regions with active BE awards or initiatives.
|Number of Countries with Active BE Awards|
|2||Australia||17||El Salvador||32||Latvia||47||Sri Lanka|
|4||Bangladesh||19||Finland||34||Malaysia – Sarawak||49||Switzerland|
|8||Brunei||23||India||38||Peru||53||United Arab Emirates|
|10||China – Hong Kong||25||Iran||40||Poland||55||United States of America|
|13||Czech Republic||28||Italy||43||Saudi Arabia|
|Regional BE Awards|
|1||Africa (Africa Excellence Award)||3||EFQM Excellence Award|
|2||Asia Pacific Quality Organisation||4||Iberoamerican Excellence Award (FUNDIBEC)|
|Number of Countries with BE Initiatives Only|
Popularity of BE Models and Frameworks
The following graph shows that the EFQM Excellence Model is the most popular with 26 BE awards using it. Another 5 BE awards use unique BE models that resemble the EFQM Excellence Model. The Baldrige Excellence Framework is used by 10 BE awards with another 11 using BE frameworks that resemble the Baldrige Excellence Framework. Fourteen BE awards use a unique BE model/ framework. Two BECs (Sheikh Khalifa Government Excellence Program of the UAE and Egypt) use the Government Excellence Model (GEM) and two (Dubai Government Excellence Programme and Abu Dhabi Award for Government Excellence) use unique models resembling the GEM.
Global study on BE
The research on BE awards is part of a larger research study titled Excellence Without Borders (EWB) which was launched by COER in July 2018 and supported by the Global Excellence Model Council. This research is investigating the current state of and best practices in designing BE frameworks/ models and promoting, facilitating, awarding, supporting, and measuring BE on a national/ regional and sectoral level. Twenty-nine (29) BE custodians from 26 countries are participating in the study. A public release version of initial findings was provided in September 2019. Further findings are being made available through a series of academic research papers.
It was found that 74 countries (37.5%) in the world and 4 international awards are promoting BE in the year 2020 compared to 73 countries and regions in the year 2018. However, the number of active awards has increased from 55 countries to 57 countries. The main challenge going forward is to make BE award programmes supporting BE more sustainable. Continuity in these programmes is central to increase BE awareness and adoption. The relevance of BE has become even more apparent to assist in the global recovery from the COVID-19 Pandemic; organisations need to be resilient and agile which are two key components of BE.