ASQ LED September 2020 Webinar (on Wednesday, 09 September)
- Wed, Sep 9, 2020 1:00 PM - 2:00 PM EDT
- Registration Link
- Innovation is Everyone’s Job. We are told this and believe it, but have you had trouble selling your new innovative idea or process to your management or customer? Have you faced significant roadblocks to implementation? Everyone involved in quality and process improvement is an innovator. Innovation is not just for start-up companies or R&D departments. As leading entrepreneur and Stanford professor, Steve Blank, states: “…Ever since companies existed, there have been passionate individuals who saw that something new, unplanned and unscheduled was possible. And pushing against the status quo of existing process, procedure, and plan, they went about building a demo/prototype, and through heroic efforts succeeded in getting a new innovation over the goal line.” How does one succeed at innovation, without a heroic effort? In this presentation you will learn the latest methods and tools being utilized to dramatically increase the odds of success. New VoC tools utilize a Jobs-to-be-Don (JTBD) framework to match a compelling “Value Proposition” to customer’s pains or gains. This applies to both internal and external customers. This framework has been shown to dramatically improve innovation success rates to over 85%. The presentation will provide you with the tools to improve the success of your next process improvement or innovation effort.