ASQ East South Central Region February 2024 Newsletter

By Arved Harding posted 02/03/24 08:14 AM


ASQ East South Central Region February 2024 Newsletter

There are several opportunities to attend informative online webinars in our region in February. You are welcome to join other sections or divisions even if you are not a member. Some upcoming in person events are also highlighted.

·       Statistics Division Feb 7, 2024 from 01:00 PM to 02:00 PM (CT), Deploying DOE to identify vital factors that affect quality by Mark Anderson, Engineering Consultant with Stat-Ease, Inc., Online.

·       Saturday Feb 10, 10am - Noon (CT) ASQ Global Community 2024 Kick Off Meeting and Training for ASQ Member Leaders, Online.

·       ASQ Lexington Section - ComplianceWire and DeepHow: Easy and effective video SOPS with AI by Dr. Stuart Goose and Sean Gallo. Thursday Feb 15 at Noon Eastern, Online.

·       ASQ Northeast Tennessee Section Thursday Feb 15 at 5:30 pm Eastern, Creativity: A Necessary Skill for Quality Improvement by Ruth Stanley, Online.

·       ASQ’s Lean and Six Sigma Conference, Glendale, AZ, Feb 18-20, 2024

·       So, You Know All About AI – Now What? By Ronald J. Kelley, PhD. Sponsored by the ASQ Innovation Division Feb 23, 2024 from 12:00 PM to 01:00 PM (ET), Online.

·       ANSI:G1 Designated Examiner Training 

·       NO COST - Workforce Development Workshops in Tennessee

·       ASQ’s World Conference on Quality, San Diego CA, May 12-15, 2024

·       ASQ1106 has a YouTube channel with many past section presentations easily accessible.

·       See the story “The businessman and the fisherman” for a fun take on the 5 Why’s.



More information on each below

Deploying DOE to identify vital factors that affect quality by Mark Anderson, Engineering Consultant with Stat-Ease, Inc.

When:  Feb 7, 2024 from 01:00 PM to 02:00 PM (CT)

Associated with  Statistics Division

If done properly, design of experiments (DOE) provides huge process improvements via small screening studies. Unfortunately, many quality engineers deploy designs such as Plackett-Burmans (PBs) that cannot resolve main effects from potential interactions. This talk will present more suitable experiment-designs for reliable identification of vital factors that affect quality.

Attendees will be greatly enlightened on the fine line of reliable screening at a minimum number of experimental runs. The pitfalls of PBs—these designs confounding main effects with two-factor interactions—will be illustrated definitively by example. Illustrating with case studies, the presenter will:

o   Provide a primer on experiment-design resolution

o   Flowchart a sequential strategy of experimentation for screening, characterization, optimization and ruggedness testing

o   Explain why Resolution III standard two-level factorials and Plackett-Burman designs, commonly recommended for screening, do not work very well for screening

o   Lay out the advantages of Resolution IV designs for power, reliability for screening and upside potential for revealing breakthrough interactions

o   Give a ‘heads-up’ to modern minimum-run screening designs.


Mark Anderson is an Engineering Consultant with Stat-Ease, Inc. Prior to joining the firm, he spearheaded an award-winning quality improvement program for an international specialty chemical manufacturer, generating millions of dollars in profit. He offers a diverse array of experience in process development, quality assurance and general management. Mark is also the lead author of three books:

• DOE Simplified: Practical Tools for Effective Experimentation, 3rd Edition,

• RSM Simplified: Optimizing Processes Using Response Surface Methods for Design of Experiments, 2nd Edition,

• Formulation Simplified: Finding the Sweet Spot through Design and Analysis of Experiments with Mixtures.

He has published numerous articles on design of experiments (DOE). Mark is also a guest lecturer at the University of MN Chemical Engineering & Materials Science department, the Ohio State University Fisher College of Business and South Dakota Mines Department of Chemical and Biological Engineering.

Online Instructions:



ASQ Global Community 2024 Kick Off Meeting and Training

When:  Saturday Feb 10, 2024 from 10:00 AM to 12:00 PM (CT)

All section leaders are encouraged to attend. 

GCC 2024 Kick Off - American Society for Quality (


Lexington Section Meeting - Virtual

ASQ 0911 February 2024 Section Meeting on Thursday, February 15, 2024 @12-1pm EST

Our next ASQLEX 0911 member monthly meeting is a recorded virtual webinar and begins at 12PM EST on Thursday, February 15th.   

If you plan to attend, please email reservation to Mark McDonald ( by noon Tuesday, February 13th.

ASQ virtual WebEx webinar presentation:

ComplianceWire and DeepHow: Easy and effective video SOPS with AI.

UL Solutions ComplianceWire® team invites you to a comprehensive webinar on how to leverage the artificial intelligence technology embedded in Deephow’s authoring tools to help create professional-looking Video SOPs quickly and easily.

In this webinar, you will gain valuable insights on: 

·       The advantages of video SOPs and how they can enhance your training experience 

  • How to leverage AI to create professional-looking video SOPs quickly and easily 
  • Use cases and best practices for deploying AI in the workplace to help increase the effectiveness of your learning programs 
  • Take advantage of this opportunity to learn from these seasoned professionals with decades of combined experience in the field.
  • Register now and discover how to make the most of DeepHow's AI technology to create high-quality video SOP.  

Speakers- Dr. Stuart Goose, VP, DeepHow
Sean Gallo, Senior Solutions Architect at UL Solutions ComplianceWire® team

The WebEx Meeting link for this presentation will be sent out to those who register with Mark McDonald. (

Note: A 0.5 RU will be given for presentation meeting that you attend. However, you must use the email registration so that the Section has an attendance record. Please mute your computer microphone during the presentation.

Meeting Agenda:

11:50 -12:00 pm Log in and Section welcome, Speaker and webinar intro

12:00 – 1:00 pm Presentation and then Q&A with members.

Speaker Bios-

Dr. Stuart Goose, VP at DeepHow, the first AI-powered, video-centric SaaS platform for skilled workforce training. His focus is developing and supporting innovation and partnerships across the globe.  

Sean Gallo, Senior Solutions Architect at UL Solutions ComplianceWire® team. Sean is a SaaS technologies solutions consultant and product specialist, with over 25 years of experience designing, developing and delivering learning and qualifications training solutions for highly regulated industries.



ASQ 1106 February 2024 Section Meeting Information

Thursday February 15, 2024 (Virtual with Zoom)

Agenda (Eastern time zone):

5:30 - 5:45 Log in and socialize time

5:45 – 6:00 Mr. Pareto Head and an ASQ TV episode facilitated by Arved Harding

6:00 – 7:30 Creativity: A Necessary Skill for Quality Improvement (Live presentation)

Registration Link

You should get a Zoom link after you register, but here’s another just in case.:

Creativity: A Necessary Skill for Quality Improvement

Creativity and Continuous Improvement are like peanut butter and jelly. Can you really have one without the other? We need both analytical and creative thinking for continuous improvement. Creativity is a skill that can be improved. It takes intention, imagination and practice. Join us in an immersive experience to strengthen the creativity skills you require for your quality improvement projects. 


Ruth Stanley is co-author of “Your Creativity Sprint”.  In her podcast “Boann : Imagination, Flow, Creativity”, she explores what creativity means for a variety of professionals. She has spoken about creativity at the World Conference on Quality and Improvement, the Innovation Conference in Naperville, the Creativity Conference and at various Sections. She is active with her ASQ section as well as past Regional Director for her region in Canada.


ASQ’s Lean and Six Sigma Conference, Glendale, AZ, Feb 18-20, 2024

2024 Lean and Six Sigma Conference from ASQ | ASQ


So, You Know All About AI – Now What? By Ronald J. Kelley, PhD. Sponsored by the ASQ Innovation Division Feb 23, 2024 from 12:00 PM to 01:00 PM (ET)

So, You Know All About AI – Now What? - American Society for Quality (


NO COST Workforce Development Workshops

UT Center for Industrial Service's East TN American Job Center and the Tennessee Manufacturing Extension Partnership (TMEP) programs are collaborating to host multiple no cost introduction workshops about the Optimized People Development System in East Tennessee on February 22, 27, 29 and March 7.

The Optimized People Development System (Optimized PDS) is a system used to optimize a company's people development efforts to improve company culture, retain and attract top talent, and achieve business goals. 

Workshop participants will explore: 

  • Using system thinking to understand how the five areas of the Optimized PDS are connected and operate together.
  • Applying continuous improvement concepts to their workforce development efforts.
  • Creating and sustaining the culture of a learning organization.
  • How internal training practices are at the heart of a strong Optimized PDS.
  • And more!

There are limited seats, so register today!

February 22

Time: 9AM-1:30PM EST
Location: Sevierville American Job Center

February 29

Time: 9AM-1:30PM EST
Location: Jacksboro American Job Center

February 27

Time: 9AM-1:30PM EST
Location: Maryville Blount Partnership

March 7

Time: 9AM-1:30PM EST
Location: Morristown American Job Center

For more information, contact Tim Waldo at or 865-805-0813 


ANSI:G1 Designated Examiner Training 

Classes on: Mar. 13&14; Mar. 20&21, 2024
  Event Time: 10:30 AM CDT - 3:30 PM CDT
Event Location: Online - Webex

Registration is now open for training to earn a Designated Examiner certificate, issued by the ASQ Government Division.  This course is designed to train and prepare individuals as Designed Examiners who will be examining/evaluating various government operations using the ASQ/ANSI G1:2021 standard, entitled Guidelines for Quality of Government Operations and Services

The class is offered by webinar and is scheduled for five hours a day over four days, including March 13, 14, 20 and 21.  There is a $650 registration fee that includes all materials. 

The class includes five major sections of material, as follows:

   Workflows and structured system mapping

   Maturity modeling and scorecards

   System maturity scoring

   Process maturity scoring

   Organizational alignment and certification

The ASNI G1 standards have attained growing recognition since their introduction in March 2021, and are used by several courts within the Federal judiciary, a branch of ATF, and several Naval Warfare Centers.  Another group of local, state, and federal agencies have trained staff in the use of the new standard, as a new foundation for their quality initiatives. 

The standards provide an objective and uniform quality maturity scoring system, that evaluates managers on their use of well-known quality practices within the systems and processes they manage.  Through this formal review a visible scorecard can be provided to any organization or unit, showing its overall quality maturity practice.  The Government Division’s Center for Quality Standards in Government (CQSG)[1] can also formally review and certify quality maturity through follow-up evaluations conducted by certified Designated Examiners.  CQSG can award Bronze, Silver, and Gold Certificates to top performing organizations.  To date, two silver level certifications have been awarded.

Those who complete the training will earn a Designated Examiner certificate and will be able to review and score the quality practice of applicant organizations. 

The class requires a pre- and post-training exam, and a score of 70% or higher on the post-training exam for award of the Designated Examiner status. The trainer is Richard E. Mallory, MM, CQA, PMP, who was one of the lead authors in establishment of the standard. 

There are two professional pre-requisites to formal designation as follows:

  1. Formal training and certification in quality science, or;  two years’ career experience in the application of quality science
  2. Formal training or certification in Audit or Program Evaluation, such as the ASQ Certified Quality Auditor (CQA) designation, OR a minimum of two-years’ experience in the professional audit and/or operational review.

Registration is available at the following site:


World Conference on Quality and Improvement

Starts:  May 12, 2024 08:00 AM (PT)
Ends:  May 15, 2024 03:00 PM (PT)

Where:   San Diego Convention Center, 111 W Harbor Drive., San Diego, CA 92101

World Conference on Quality and Improvement - American Society for Quality (

Early bird registration is open through Jan 31 and gives a discount 2024 World Conference on Quality and Improvement Registration | ASQ


Looking for some high-quality videos on various quality topics? See our 2022-2023 collection at ASQ1106 NE TN Section

The True Meaning of Root Cause and Root Cause Analysis (RCA) by Gary Jing, ASQ1106 January 2024 Section Meeting

Techniques for Root Cause Analysis (RCA) and Troubleshooting by Gary Jing, ASQ1106 January 2024 Section Meeting

What Do the Data Say? And When Should You Ask? By Heather Schoch, ASQ1106 May 2023 Section Meeting

An Overview of A3 Problem-Solving by Kelley Molavi, ASQ1106 May 2023 Section Meeting

Value Chain Mapping Help “Row, Row, Row Your Boat, Down the Value Chain” by Dave Davis, ASQ1106 May 2023 Section Meeting

AI Computer Vision Making Sense of Visual Data for Advancing Quality and Lean Manufacturing  by Adam Bennett ASQ 1106 Mar 2023 Sect Mtg

Calculating Rate of Return by Doug Wood ASQ1106 Mar 2023 Sect Mtg

Putting Analysis into FMEA by Keith Fong ASQ1106 Feb 2023

Introduction to Specialized Attribute Control Charts by John Noguera ASQ1106 Jan 2023 Sect Mtg

Using Games to Unleash Collaboration & Creativity at Work by Zac Jarrard ASQ1106 Aug 2022 Sect Mtg

AI & Machine Learning Project Selection at Eastman by Bryce Curtsinger ASQ1106 June 2022 Sect Mtg

Reducing inspection by using soft sensors by Martin Carignan ASQ1106 May 2022 Sect Mtg

Eastman in the Circular Economy Jayme Leita ASQ1106 May 2022 Sect Mtg

Engaging Mgnt by Applying S and Cents to internal Audits by Jeff Rosaine ASQ1106 Mar 2022 Sct Mtg

Agile Lean Six Sigma by Jay Arthur ASQ1106 Mar 2022 Section Meeting

Becoming Sherlock Holmes: Process of Elimination in Root Cause Analysis by Keith Fong ASQ1106 Feb 2022 Sct Mtg

Cost of Quality: Risks of not knowing cost-based cause and effect by Douglas Wood – ASQ1106 Jan 2022 Sct Mtg


A fun take on the 5 Why’s.

The businessman and the fisherman

One day a fisherman was lying on a beautiful beach, with his fishing pole propped up in the sand and his solitary line cast out into the sparkling blue surf. He was enjoying the warmth of the afternoon sun and the prospect of catching a fish.

About that time, a businessman came walking down the beach, trying to relieve some of the stress of his workday. He noticed the fisherman sitting on the beach and decided to find out why this fisherman was fishing instead of working harder to make a living for himself and his family. “You aren’t going to catch many fish that way,” said the businessman to the fisherman.

“You should be working rather than lying on the beach!”

The fisherman looked up at the businessman, smiled and replied, “And what will my reward be?”

“Well, you can get bigger nets and catch more fish!” was the businessman’s answer. “And then what will my reward be?” asked the fisherman, still smiling. The businessman replied, “You will make money and you’ll be able to buy a boat, which will then result in larger catches of fish!”

“And then what will my reward be?” asked the fisherman again.

The businessman was beginning to get a little irritated with the fisherman’s questions. “You can buy a bigger boat, and hire some people to work for you!” he said.

“And then what will my reward be?” repeated the fisherman.

The businessman was getting angry. “Don’t you understand? You can build up a fleet of fishing boats, sail all over the world, and let all your employees catch fish for you!”

Once again the fisherman asked, “And then what will my reward be?”

The businessman was red with rage and shouted at the fisherman, “Don’t you understand that you can become so rich that you will never have to work for your living again! You can spend all the rest of your days sitting on this beach, looking at the sunset. You won’t have a care in the world!”

The fisherman, still smiling, looked up and said, “And what do you think I’m doing right now?”

The businessman and the fisherman - The Storytellers


Check myASQ Events for more events virtually and in your area.